Terms and Conditions

Permits: All permit fees required for your project are the responsibility of the homeowner. However, JM Remodeling & Property Management, LLC ("the Contractor") will handle the application and acquisition process unless otherwise agreed in writing.

Installation Timeline and Scope: Installation timelines may vary depending on material availability and scheduling, and can extend up to four months from the date of final measurements. Products related to your project will not be ordered until the expiration of the cancellation period outlined in the Cancellation section of this agreement. Any unforeseen site conditions beyond the agreed scope will be addressed through a change order and billed accordingly.

Security Systems: Homeowners are responsible for managing and covering any costs associated with disabling, reactivating, or modifying security or alarm systems before work begins.

HOA: It is the homeowner’s responsibility to secure any permissions, variances, or approvals from condo boards or HOA entities prior to installation.

Unforeseen Conditions: Work needed to address unexpected structural or environmental conditions will be billed at $110 per labor hour, plus materials. Determination of whether a condition qualifies as unforeseen is at the reasonable discretion of the Contractor.

Warranty: All installed products are covered by their respective manufacturer warranties. JM Remodeling & Property Management, LLC also guarantees its workmanship for the duration outlined in the warranty section of this agreement. Service calls related to workmanship or covered manufacturer defects will not incur additional fees.

Entire Agreement: This document represents the full agreement between the homeowner and JM Remodeling & Property Management, LLC. No verbal or prior written communication shall supersede it. Any changes must be in writing and signed by both parties.

Authorization and Access: By signing this contract, the homeowner affirms they have authority to approve work on the property and grants access to JM Remodeling & Property Management, LLC and its subcontractors. If access to neighboring properties is necessary for the completion of work, the homeowner agrees to obtain any required permissions.

Final Review and Approval: All contracts are subject to final review and acceptance by a designated representative of JM Remodeling & Property Management, LLC. If not approved, any deposit paid will be refunded in full.

Payment Terms

• A deposit fee is due at contract signing as outlined in the attached quote.

• If products are being ordered by the Contractor, and are designated as being purchased by the homeowner, those products are payable as ordered and will be invoiced to the homeowner. Products will not be ordered until payment is received in-full for products.

• 50% of the invoice balance is due 5 business days prior to the start date of the project; if paying by check, the check must be received 10 business days prior to the start date of the project and the check must clear JM's bank account by the start date of the project.

• The remaining balance is due upon substantial completion (defined as 90% of contracted work), typically the final day of the project, unless otherwise noted. Minor adjustments or punch list items do not justify withholding full payment.

• If installation is delayed at the homeowner’s request, the outstanding balance is due at that time.

• Late payments are subject to 5% monthly interest and a $25 monthly invoicing fee.

• Legal and collection fees incurred to collect overdue balances are the responsibility of the homeowner.

Deposit Handling and Legal Venue: Per NY Lien Law §71-A, all pre-completion payments will be held at ESL Federal Credit Union. Legal action related to this agreement will be handled in Ontario County Supreme Court, NY. Acceptance of credit card or other payments does not waive JM Remodeling & Property Management, LLC’s rights under this agreement.

Notice Under NY General Business Law §771: Contractors, subcontractors, or material suppliers who are not paid may file a mechanic’s lien against your property. Payment before a lien is filed may help protect your rights. Consult legal counsel for more information.

Right to Cancel: Homeowners may cancel this contract by providing written notice by midnight of the third business day after signing. If mailed, cancellation is effective when postmarked. This right only applies when work is scheduled to occur at your residence. Deposit will be returned.

Cancellation Costs: Because materials are custom-ordered, cancellations after the rescission period will result in forfeiture of product costs, unless those costs are eligible for refund from the manufacturer. The deposit is non-refundable. Actual damages may be collected if they exceed this amount.

Homeowner Responsibilities: The homeowner must:

• Secure any required municipal permits not handled by the Contractor

• Manage related electrical, plumbing, HVAC, or water heater work, unless included in the contract

• Remove delicate or valuable items from the workspace

• Manage alarm systems

• Complete adjacent wall repairs, painting, or finishing after install

• Notify us if the home is subject to historical or preservation review; While we may offer assistance, these remain the homeowner’s responsibilities.

Financing and Credit Checks: If financing is involved, the homeowner will work directly with financing providers, currently (but not limited to) Afterpay and Klarna. The contract is contingent on approval. If financing is denied or later withdrawn, the homeowner is responsible for any costs incurred up to that point.

Caulking and Sealants: Sealants and caulk are warrantied for one year after installation. Future caulking maintenance is the responsibility of the homeowner.

Acknowledgment of Contract: By signing this agreement, the homeowner confirms they have reviewed and understand the terms and accept all stated policies, including potential changes in glass size or condensation related to window replacement.